Support and Update Policy


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Support and Update Policy

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Included in the first 30 days after purchase:

• Unlimited FREE telephone support
• Unlimited FREE email support
• Plus the FREE support options below
• Plus updates are FREE


After that:

• We offer both free and paid support options
• We offer both free and paid updates


FREE SUPPORT:

We offer exceptional free support, including free, unlimited email support. We also offer great learning tools on our website. Watch for
free webinar announcements on a variety of topics regarding REST.

*
Step by Step Guides

*
Video Training

*
Downloads

*
Contact Us


PAID SUPPORT:

We also offer private screensharing sessions for direct, hands-on help and group webinar sessions by appointment. For details, click the links below.

*
Private Screensharing Session - $99 each

*
Screensharing Webinar - $99 each


FREE UPDATES:

* Revision letter updates

These updates are typically small fixes or improvements that may correct an issue or provide usability improvements and are provided at no charge.


PAID UPDATES:

* Software version number updates

When new features or capabilities are added to REST which warrant version number changes, these updates will be made available for a reasonable cost. Of course, updating remains your choice.


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